Time Warner Regional Call Center to Wrap Up Construction in April - Daily Hudson Valley News

Time Warner Regional Call Center to Wrap Up Construction in April

Feb 15th, 2012 | By | Category: Featured Articles

Goshen-based builder will wrap up major Albany-area project in April

The Ruby Group, a Goshen-based project management, general contracting and consulting firm, was brought up to Albany by Time Warner Cable to build its new Northeast Sales Operations Center in Colonie, N.Y.

The project, which kicked off in November, has involved the renovation of a 74,000 square-foot building that has been vacant for a number of years. The multi-million dollar redevelopment will result in a facility that will eventually employ over 600 people in sales, administration, information technology and human resources.

“The redevelopment process has gone very smoothly at the site, and it has been terrific working with Time Warner Cable for the renovation of this facility,” said Peter Berman, CEO of The Ruby Group. “Our team has done an excellent job in keeping the project on time and within its budget, and it has been a pleasure to contribute to the economic investment that Time Warner has made in the Albany region.”

Time Warner Regional Call Center Construction
The building, located at 337 New Karner Road in Colonie, will soon be fully operational, with Time Warner Cable expected to make a full transition into the facility in the coming months. The sales center will provide service to the company’s customers in New York, Massachusetts, New Hampshire and Maine.

Time Warner Cable chose The Ruby Group for the project because of the importance of meeting its April 2012 completion date, and the company needed a contractor that could offer design/build services while at the same time starting construction and completing value engineering for the project.

The center also had complex technology needs because it would be used for data and IT personnel. The Ruby Group has been able to handle this complexity, and will deliver the project on time and within budget.


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